CUSTOMER AND SUPPLIER PRIVACY POLICY
WEBSITE PRIVACY POLICY
This page details how the website manages the processing of personal data for users who visit it. This information is provided in accordance with the Personal Data Protection Code and the European Regulation (EU) 2016/679 (referred to as GDPR) for those who interact with the web services available at the following address: www.engenio.it.
The information provided here is specific to the website in question and does not apply to other websites that users may visit through links. This information is also based on Recommendation No. 2/2001, which was adopted on May 17, 2001, by the European authorities responsible for protecting personal data. These authorities, gathered in the Group established by Article 29 of Directive No. 95/46/EC, identified certain minimum requirements for collecting personal data online. This includes the methods, timing, and nature of the information that data controllers must provide to users when they access web pages, regardless of the purpose of that access.
THE DATA CONTROLLER
Upon visiting this website, personal data related to identified or identifiable individuals may be processed. The “data controller” is Skybackbone Engenio Srl, located at Via Lenin 1, Carpi (MO). The data controller has designated a Data Protection Officer, who can be reached at the following email address: privacy@engenio.it.
THE PLACE OF DATA PROCESSING
The processing operations related to the web services of this site are conducted at the OVH Data Center located at 2 Rue Kellermann, Roubaix, France.
These operations are carried out exclusively by authorized employees, collaborators, and technical staff responsible for processing, as well as individuals in charge of occasional maintenance tasks.
No data generated from the web service is shared or disclosed to any third parties. Personal data provided by users requesting information (such as bulletins, CD-ROMs, newsletters, annual reports, responses to inquiries, and other related materials) will be used solely to fulfill the requested service.
This data may be shared with third parties only when necessary for that purpose. The service provider confirms compliance with GDPR regulations and adheres to the CISPE code of conduct. For more information, please visit the following link:
https://www.ovhcloud.com/it/personal-data-protection/gdpr/
TYPES OF DATA PROCESSED
Browsing data.
The computer systems and software procedures used to operate this website acquire certain personal data during their normal operation. This data transmission is implicit in the use of Internet communication protocols. This information is not collected with the intention of identifying individual data subjects; however, it could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of requested resources, the time of each request, the method used to submit the request to the server, the size of the file obtained in response, and the numerical code indicating the status of the server’s response (e.g., successful, error, etc.). It also includes other parameters related to the user’s operating system and computer environment.
PURPOSE OF TREATMENT AND PERIOD OF STORAGE
The data mentioned above is used exclusively to obtain anonymous statistical information about the site’s usage and to verify its proper functioning. This data is deleted immediately after processing. It may be used to determine responsibility in the event of any hypothetical computer crimes against the site. However, aside from this possibility, the web contact data does not remain on record for more than seven days. Data is provided voluntarily by the user. If you choose to send emails to the addresses listed on this site, please note that we will acquire your email address, which is necessary for responding to your requests. Any other personal data included in your message will also be collected. Personal data will be processed for the time required to fulfill these purposes. Specific summary information will be progressively provided or displayed on the website’s pages dedicated to particular services upon request.
COOKIES
This website uses cookies to enhance your experience. We utilize cookies to personalize content and advertisements, offer social media features, and analyze our site traffic. Additionally, we share information about your usage of our site with our partners in web analytics, advertising, and social media. These partners may combine this data with other information you have provided to them or that they have gathered from your use of their services.
Cookies are small text files that websites can use to enhance the user experience. We may store cookies on your device if they are essential for the operation of this site. For all other types of cookies, we require your consent.
On this website, cookies are categorized into:
- Necessary Cookies: Necessary cookies are essential for making the website usable. They enable basic functions such as page navigation and access to secure areas of the site. The website cannot function properly without these cookies.
- Preference Cookies: Preference cookies allow the website to remember information that affects its behavior or appearance, such as your preferred language or location.
- Statistical Cookies: Statistical cookies help website owners understand how visitors interact with their sites by collecting and transmitting information anonymously.
- Marketing Cookies: Marketing cookies are used to track visitors across websites. Their purpose is to deliver advertisements that are relevant and engaging to individual users, which ultimately provides greater value to both publishers and third-party advertisers.
- Unclassified Cookies: Unclassified cookies are those that are currently being categorized along with their individual providers.
This site uses various types of cookies. Some cookies may be placed by third-party services that appear on our pages. You can change or withdraw your consent at any time from the Cookie Statement on our website. Please specify your consent ID and the date when you contacted us regarding your consent. Our website utilizes Usercentrics’ “Cookiebot” consent management platform to ensure compliance with cookie privacy regulations. You can find out more about how your personal data is processed in our privacy policy: https://www.cookiebot.com/it/privacy-policy/
INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORMS
The sharing buttons for Facebook, Instagram, LinkedIn, and YouTube use cookies and collect usage data.
Facebook Button (Meta Platforms, Inc.)
The Facebook button allows users to interact with the Facebook social network, which is provided by Meta Platforms, Inc.
Personal data collected: Cookies and Usage data.
Place of processing: Data is processed in locations where Meta Platforms, Inc. operates infrastructure or data centers, including the United States, Ireland, Denmark, and Sweden. https://www.facebook.com/privacy/policy/
Instagram Button (Meta Platforms, Inc.).
The Instagram button enables interaction services with the Instagram social network, provided by Meta Platforms, Inc.
Personal data collected: Cookies and Usage data.
Place of processing: Places where Meta Platforms, Inc. has infrastructure or data centers, including the United States, Ireland, Denmark, Sweden. https://privacycenter.instagram.com/policy/
Linkedin Button (Linkedin Inc.).
Linkedin Button enables interaction services with the Linkedin social network, provided by Linkedin Inc.
Personal data collected: Cookies and Browsing and Usage Data.
Place of Processing: USA – https://it.linkedin.com/legal/privacy-policy
YouTube Button (Google, LLC)
The YouTube Button enables interaction services with the YouTube network, provided by Google, LLC.
Personal data collected: Cookies and Browsing and Usage Data.
Place of Processing: USA – https://www.youtube.com/intl/ALL_it/howyoutubeworks/our-commitments/protecting-user-data/#privacy-guidelines
OPTIONAL DATA SUBMISSION
In addition to the navigation data specified, users have the option to provide personal information through request forms or by contacting us to receive informational materials or other communications. Please note that if this information is not provided, it may not be possible to fulfill your request. For clarity, it is important to mention that in certain situations (not typically related to the regular operations of this site), the Authority may request information in accordance with Article 157 of Legislative Decree No. 196/2003 to monitor the processing of personal data. In these cases, responding to the request is mandatory and failure to do so may result in administrative penalties.
METHODS OF DATA PROCESSING
Personal data is processed using automated tools for the time strictly necessary to achieve the purposes for which it was collected. We implement specific security measures to prevent data loss, unauthorized access, and improper use. Please be aware that our portal may contain links to external websites that we do not manage. We are not responsible for any errors, content, cookies, advertisements, banners, or files on those external sites that do not comply with current regulations and privacy laws. To help us improve our services, we welcome immediate reports of malfunctions, abuse, or suggestions at the following email address: privacy@engenio.it.
INTERESTED PARTY RIGHTS
The subjects to whom the personal data refer have the right at any time to exercise the rights referred to in Articles 15-22 of the GDPR, namely:
• Right of access to personal data (confirmation of processing, access to data, and right to a copy);
• Right to rectification (correction or integration of inaccurate personal data);
• Right to be forgotten (right to decide that personal data no longer necessary for the purposes for which they were collected should be deleted and not further processed);
• Right to restriction of processing (restriction to data storage only);
• Right to lodge a complaint with the supervisory authority (Privacy Guarantor) for any alleged violation of the Regulation;
• Right to portability (receipt of personal data in a structured, commonly used and machine-readable format and transmission to another controller without hindrance);
• Right to object to processing at any time.
• Right to withdraw consent, where applicable.
Requests should be addressed to the Data Protection Officer (DPO) by writing to privacy@engenio.it or to the Data Controller by writing to info@skybackbone.it.
BROWSING AND STATISTICAL DATA COLLECTED BY THIRD PARTIES
As is now customary on the Internet, this site uses statistical analysis tools provided and managed by third parties that may collect and “track” certain browsing data.
It should be noted that many Italian and foreign sites normally use such technologies and solutions in “outsourcing,” but very few mention this in their “Privacy Policies.”
We have tried to do so and to inform you in the most correct and transparent way possible: we are always at your disposal for any information or further clarification.
As this data is collected by tools and companies other than the site operator, it is not physically held by Skybackbone S.r.l., which can only use it for consultation purposes but cannot modify or delete it independently. For such operations and to learn more about the privacy policy applied to such data, users must contact the Data Controller directly, i.e., the company that directly provides the statistical service used.
The third-party tools used on this site are as follows:
– Google Analytics 4 (provided by: Google Inc. 1600 Amphitheatre Parkway – Mountain View CA 94043, USA).
GOOGLE ANALYTICS RELATED INFORMATION
This website uses Google Analytics 4, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the EU. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may prevent you from using all the features of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Useful links for a better understanding of the Google Analytics privacy policy:
https://support.google.com/analytics/answer/12017362?hl=en
Any requests regarding the data inherent in this processing may be addressed to the Data Controller (Google Inc.).
PRIVACY POLICY ENFORCEMENT
If you have any questions about this Policy, please contact the Data Protection Officer (DPO) by sending an email to privacy@engenio.it or the Data Controller by sending an email to info@skybackbone.it.
CHANGES TO THIS PRIVACY POLICY
Skybackbone Engenio S.r.l. reserves the right to update this Privacy Policy to bring it into line with any new legislation, as well as taking into account suggestions made by employees, customers, collaborators, and users. In the event of substantial changes to the Privacy Policy, Skybackbone Engenio S.r.l. will publish these changes in a visible manner.
DPO CONTACT DETAILS:
The Data Protection Officer (DPO) can be contacted at privacy@engenio.it
Updated: 5/22/2025